Amica Sacco Member Survey

Form • Release v1

Amica Member Survey Year 2026

Dear Amica Member,

We are delighted to connect with you and request your honest feedback about your experience with us. Please take a few minutes and tell us more. This survey will help us get better and it is anonymous.

Thank You for your Participation!

Consent

Please consent to continue.

I agree

Branch *

Please select your branch.

This is a required question

Basics

Are you a member or agent of Amica?*

Member

Agent

Neither

This is a required question

Experience

On a scale of 1 to 5 (1 being very dissatisfied and 5 very satisfied) how satisfied are you with the services received from Amica?*

1 = Very dissatisfied • 5 = Very satisfied

This is a required question

What do you like most about Amica?

This is a required question

On a scale of 1 to 5 (1 being very easy and 5 very difficult) how easy is it for you to get the help you need from Amica?*

1 = Very easy • 5 = Very difficult

This is a required question

Please tell us why you feel that way about question 5 above

This is a required question

Recommendation

On a scale of 0 to 10 (0 being not at all likely and 10 extremely likely), how likely are you to refer others to join Amica as members?*

0 = Not likely • 10 = Extremely likely

This is a required question

Please tell us why you feel that way about question 7 above

This is a required question

Wrap-Up

What do you feel Amica needs to improve on to make your experience even better?

This is a required question

Any additional suggestions are most welcome. Kindly share your number if you would like us to call you back.

This is a required question

Please Leave us your Phone number (optional)

This is a required question

Asante!

Your feedback has been received. It helps Amica Savings & Credit improve service delivery and member experience.

We value every member’s voice.